MiWay is a vibrant modern insurance company that proved
itself as a worthwhile new addition to the short-term insurance market in South
Africa. It follows the direct insurance model, and has achieved a good measure
of success with this, the most popular way of organising insurance.
On the Miway website you can get a quote, learn more about their products and submit a compliment or complaint
It has a sound financial foundation, with 3 of South Africa`s biggest and
most stable financial service providers as shareholders. These are PSG, Santam
and Sanlam. These blue-chip listed companies, all listed on the stock exchange,
provide the peace of mind that your insurance is secured by reputable companies
that have been around for a long time in the industry. It is underwritten by
Centriq Insurance Company.
Miway has 4 cornerstones to its operations and success. Firstly, it
emphasises convenience - you have full online access to your insurance
portfolio, backed up by a hi-tech call centre.
Secondly, you earn regular rewards - known as MiRewards. Unusually, you earn
these whether you claim or not. This is a groundbreaking idea that has been very
successful. Because insurance is all about risk, the company recognises that
just because you have had an accident it doesn`t mean you pose a higher risk -
after all, the accident may not have been your fault. Consequently, your claims
are evaluated in this way when if comes to rewards. You get refunds on your
premiums if you emerge as having a lower-risk profile.
Thirdly, duplication of administration, time and effort is avoided. Once you
have provided your profile information, you won`t have to do so again when
taking up additional product offers.
Lastly, the company takes transparency and simplicity very seriously. The
whole company operates this way, and there`s even a lively public forum for
complaints that company agents contribute to. It`s right there for you to see
uncensored feedback on the company website. Huge kudos to them for that.
There are 3 types of products provided: motor insurance, home insurance and
personal liability cover. Within these there are additional options. With the
motor insurance policy there are car hire and car value protector add-ons, and
complementary services: finance protection, warranty protection and liability
protection. With home insurance there is extended cover, cover for articles you
carry with you, and insurance for permanent fixtures. Full product details are
BEE AND CSI INFORMATION
The company conforms to the BEE requirements of its shareholders. Details of
community service initiatives are not yet available.
Contact Call Centre: 0860 64 64 00
Fax: +27 (11) 990 0001
PostNet Suite #382
Private Bag X121
Head Office Address:
338 16th Road